This article will focus on technology as well as Training Within Industry - Job Instruction (TWI-JI) module to capture standardized work.
The challenge: The onboarding process is challenging. The primary reason is two-fold.
First, if tasks are documented, they are usually written and describe the steps in the process. However, the onboarding process is much more than tasks. It involves a logical format that often uses more sensory input to be successful (e.g. vision or audio). Only, providing a written document for training has limited effectiveness as it does not consider all sensory input. Different individuals capture knowledge differently. Providing multiple methods or considering different sensory inputs will provide a more effective educational session.