Champaign precision machine shop improves quality and processes, and sees an increase in new customers after achieving dual certifications for ISO 9001:2015 and AS9100D.

This is an original article by Robin Friestad of Quality Time Consulting.

I’ve recently taken the plunge into starting my own business. Part of what I’m learning to do is to “sell” what I love best. Twenty years ago, I would have been dumbfounded to predict that I would want to make a living out of ISO 9001 implementations and Internal Audits. I mean – I had been through a major implementation, several surveillance audits, and a couple re-registration audits at a Fortune 500 company. They were never pleasant. Oh, it wasn’t the external registrar, it was my upper management fretting about whether we would “pass” or not. I even came into work during my maternity leave to lend some confidence to my General Manager that it was going to be ok.