In the early 2000’s I took part in a training course which I’ve never forgotten, and nearly twenty years later, it’s still as important as the day I first began learning about it and practicing what I was learning – How to have a “crucial” conversation and stay in dialogue. The training course took place at the Danaher Business System University (DBSU), housed in the Videojet Technologies facility in Wood Dale, Illinois, and it was there that I (and those attending with me) first learned about Crucial Conversations.

The IMEC Advanced Manufacturing Technologies Services (AMTS) service is the strategic incorporation of nine (9) core Industry 4.0 technologies along with all the enterprise’s other continuous improvement initiatives. Looking at AMTS, we see the confluence of several process mapping tools come to bear, ensuring that the enterprise has a unified, well-coordinated and well-integrated improvement system for achieving their strategic and operational goals / targets.

As the world weathers the COVID-19 virus pandemic, we are faced with posturing for such and protecting / helping ourselves, family, friends, co-workers and members of our greater communities; but a procrastination of sorts -- coupled with a distrust / disbelief that this will impact me (downplaying the magnitude of such) and not knowing what we don’t know, exponentially raises the risk of infection and serious health consequences coming to bear.