Social media is drastically changing the way customers interact with manufacturers. Not only are there more users on social media today, but more and more businesses in the B2B space are starting to realize the power of connecting socially with existing clients and new prospects to form a more lasting customer experience.
Jeffrey Taylor is the President and CEO of Crafts Technology in Elk Grove Village, a manufacturing firm with decades of experience producing products that demand super hard materials. As one of our newest Board members, Taylor spoke with us virtually and gave insight into his manufacturing background and why he’s excited to be on the IMEC board.
