In 2019, Customer Understanding Is the Key to Growth

Posted by Andrea Olson on Mar 19, 2019 12:09:41 PM

Written by Andrea Belk Olsen, MSC and CEO of Pragmadik
https://www.linkedin.com/in/olsonandrea1/

Most "predictive rundown" articles that kick off at the beginning of the year focus on big technologies, major disruptions, or massive breakthroughs that will upend your market. While these possibilities may manifest at some point, there's something to be said for going back to the basics. They say, "what got you here, might not get you there", that doesn't mean as an organization you toss out the good with the bad. More importantly, you don't lose sight of the practical essentials that make a business successful - customers.

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Manufacturing the Future: A New Sales Landscape

Posted by Simone Erskine on Mar 15, 2019 8:16:00 AM

Written by Marie Hale of At Revenue.

Globally the manufacturing industry has undergone a massive transformation in the past decade. Recessions choked demand, employment continues to fall and the floors and lines don’t have the same consistent flow of work to be done. With all of the nuances between each manufactured product and the manufacturers themselves, what is to be done to start to right the ship and save one of the most critical industries to America’s economy?

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Is Your Focus on You, or Your Customer?

Posted by Andrea Olson on Jan 10, 2019 10:32:05 AM

Written by Andrea Belk Olsen, MSC and CEO of Pragmadik
https://www.linkedin.com/in/olsonandrea1/

We often over simplify what we believe a customer’s need is, often due to the fact that many organizations view customer needs through an internal lens.

“Because we sell widgets, our customer must need widgets. Our customers must want them to perform reliably, have them delivered on time, and at least meet a minimum quality standard.”

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Manufacturing Sales Need to Undergo a Transformation

Posted by Simone Erskine on Sep 11, 2018 10:59:50 AM

 

Technology and business processes are advancing and changing – but are manufactures adapting to the changing sales environment to maintain their competitive edge? No matter if you are in a dedicated sales role, or if you occasionally promote your company’s products and services, it is essential to adjust your sales tactics.

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What Customers Really Want

Posted by Andrea Olson on Feb 26, 2018 9:13:42 AM

Written by Andrea Belk Olson, MSC and CEO of Pragmadik
https://www.linkedin.com/in/olsonandrea1/

As successful business leaders, we feel we have a handle on what our customers want. Leveraging anecdotal feedback from the sales force, formal studies by the marketing team, data capture from customer service, and overall competitive research, there's a strong level of confidence of what customers are needing and how we can serve them.

Or are we secretly in the dark?

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Client Success in Strategy Implementation: Greenwood Plastics

Posted by Amy Fitzgerald on Jan 4, 2018 1:18:18 PM

Greenwood Plastics Industries is a woman-owned, fourth generation manufacturer serving custom thermoforming needs and the deathcare industry since the early 1970s. As a true contributor to the Danville community, it was important for GPI to continue to improve their business processes, making the company a great home for employees and a leader in customer service for the next generation.

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Avoiding Disruption Through Change

Posted by Andrea Olson on Nov 17, 2017 11:00:07 AM

Written by Andrea Olson, MSC and CEO of Prag’madik

We all know change is inevitable. There's also been a lot of talk, especially in the manufacturing sector, about impending disruptions, or creating disruption to transform the industry. No one wants to be disrupted, or caught off guard when something new comes along and upends your business. You can't predict the future, but you can protect your organization from disruption through change.

What do we mean by change? Change doesn't have to be massive. Change can be small. Incremental. Change is the basis for which every successful business operates. Finding new ways to do things simpler, faster, and easier. Identifying and acting upon new customer and market needs. Modernizing the way you do business. Staying open to new ideas.

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Project Management Expert joins IMEC Team of Technical Specialists

Posted by Amy Fitzgerald on Oct 23, 2017 10:18:53 AM

Antuanet Sanchez has joined the IMEC team bringing a strong background in project management and customer service skills to Illinois organizations. As a Technical Specialist with more than 15 years of experience working in a Fortune 500 project management office, Antuanet has a passion for continuous improvement and prides herself on leading cross-functional and remote teams.

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Common misconceptions for aligning Total Productive Maintenance with your business strategy

Posted by Roger Shrum on Jul 10, 2017 1:48:49 PM

Written by Roger Shrum, IMEC Regional Manager

Recently in conversation with manufacturers I have fielded questions about Total Productive Maintenance (TPM) and what it might do for their business. It is eye opening for me to realize many manufacturing leaders are unclear about TPM and how it serves as a strategic element of the robust Lean program many clients believe they have deployed.  Several key reasons exist for this disconnect. The following explores those reasons and offers suggestions to overcome the misconceptions.

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10 Suggestions for Facility Layout

Posted by Scott Czysz on Jul 5, 2017 12:00:24 PM

Written by Scott Czysz, IMEC Technical Specialist

“10 Commandments of Facility Layout” has more punch, but when it comes to facility layout, very little is written in stone. Compromise is needed almost every step of the way; this does not mean there should not be a structured approach to facility layout and design. In fact, a structured approach is even more important when there is so much uncertainty and compromise.

The suggestions below are written with factory layout in mind - moving to a new facility, or rearranging your existing facility.  Many of these suggestions can also apply to smaller scale department or cell layout, office layout, or even the layout of your dream home or home workshop.

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