So you think you are ready to pursue a Baldrige award?
Your organization leaders may start reviewing the criteria for achieving an award and see that it is quite overwhelming. This article is written to give you some insight into one very important piece of the criteria – Leadership and creating a successful organization.
The Leadership category asks HOW SENIOR LEADERS’ personal actions guide and sustain their organization. It also asks about their organization’s GOVERNANCE system and HOW their organization fulfills its legal, ethical, and societal responsibilities. This is all about continuous improvement for your enterprise.