Protecting Internet Communications

Posted by IMEC on Aug 16, 2019 10:52:53 AM

This is an original article written by Michael Allbritton, Cybersecurity Analyst and Trainer with Alpine Security. 

Introduction

Today we all communicate constantly over the internet. Some people say we spend too much time on our mobile devices, and we do not interact enough with the world, and with the people around us. However, that is a discussion for another time. In this blog post we want to discuss how we keep our internet communications secure from eavesdropping.

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Tough Conversations: Can They Also Be Compelling?

Posted by IMEC on Jul 29, 2019 7:57:00 AM

This is an original article from the American College of Healthcare Executives.

"Holding a tough conversation is not a task for the timid. There is an art to doing it well...seek to complete, not compete." Lynne S. Cunningham, MPA, FACHE and Coach with the Studer Group.

Think back to a time when someone shared something so compelling, you were engaged, attentive and present. You wanted to listen. Now think of an equally difficult conversation. Chances are, it was an entirely different experience altogether. But did it have to be? Can tough conversations, especially in the workplace, also be compelling?

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Your Language Isn't Their Language

Posted by Andrea Olson on Jul 19, 2019 1:32:38 PM

Written by Andrea Belk Olsen, MSC and CEO of Pragmadik
https://www.linkedin.com/in/olsonandrea1/

We use abbreviations all the time. CRM, SOW, CPA, etc. While this shorthand often makes it easier to communicate internally between co-workers, it often is confusing for customers. Companies inadvertently start to create their own language with these acronyms and even put them within their marketing materials, proposals, and other communications. Yet the problem is that this frequently minimizes communication effectiveness, creates confusion, and even worse, causes customer frustration.

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Effective Communication: Listening

Posted by Mary Hallock on Apr 24, 2019 9:33:17 AM

Recently I’ve been doing some supervisory training focused on communication. When I ask supervisors about some of the problems they face “Communication” is nearly always raised as an issue. This seemingly simple response can lead to a quite complex topic. How exactly should we address improving communication?

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