Every quarter, around 100 IMEC clients have the chance to tell IMEC and our national partners terrific stories about the improvements made through their collaboration with IMEC in projects and events. Through a third-party administered survey, we ask clients to self-report accumulated impacts of cost savings, new investments, new or retained sales and new or retained employment from activities or projects completed with IMEC in the last year.
2018 was quite a year! We are dedicated to living out our mission to drive growth through enterprise excellence. That is demonstrated by the impact of our work on the organizations we work with and more broadly on the Illinois economy. We are proud to announce the IMEC 2018 Client Reported Impact numbers. These numbers demonstrate an increase in all categories, some of which nearly double the results we saw in 2017. Throughout the year, we survey our clients to understand how our work has helped them. When our clients succeed, so do we.
Forster Tool and Manufacturing Company has taken pride in being a women-owned business, and demonstrated its commitment to clients seeking precision custom machining services for more than 50 years. Forster Tool and Manufacturing is ISO 9001:2015 AND AS9100D certified. They are a client success for thinking strategically and positioning themselves for future successes with IMEC's help.
With an ever-growing increase in global competition, Forster Tool and Manufacturing Company was losing high volume, low margin work overseas. Clients were developing warehouses and sourcing parts globally. Forster needed a new strategy for higher margin domestic work, and quickly. Additionally, the company knew their impending upgrade to ISO 9001:2015 would require a deeper analysis of risks and rewards –creating a perfect opportunity to explore their larger strategic vision for the future.